Production time is the time it takes us to produce your product. We make most every item we sell in-house. This means we will need time to make your product. Listed below are the production time based off whether you purchase non-personalized products or personalized.
- Non-personalized products: 5-7 business days
- Personalized products (Bibles, Bible Covers or carrier bags, etc): 3-4 weeks - we will make every effort to ship sooner but due to the nature of having to custom print personalization, it may take the full 4 weeks before it ships out to you.
We ship orders using USPS First Class Mail, Priority Shipping, and also Media Mail (Media Mail is for Bibles only). Please note that once you receive your tracking number, we are not responsible for shipping delays, lost orders, etc. You will need to contact your local post office if you see an issue on your tracking. Also, we are not responsible for orders shipped to the wrong address. We only ship to the address you provide us and it is the responsibility of the buyer to provide us with an accurate address.
*Please note that First Class Mail does not include insurance
Orders Returned to Kingfolk Co
If we receive an order back in the mail to our shop, we will refund the order subtotal, not including the shipping. If you would like the product re-shipped to you, you will need to place a new order and pay for shipping again.
We will gladly exchange your item within 30 days of purchase as long as it is unopened and not damaged in any way. You will need to pay for shipping back to Kingfolk Co and then we will send you an invoice to pay for shipping back to you. Personalized orders cannot be returned or exchanged.